"There are four ways, and only four ways in which we have contact with the world. We are evaluated and classified by these four contacts: what we do, how we look, what we say, and how we say it."  Dale Carnegie

How has technology impacted on the quality of our communication? Axelrod (2009) noted “technologies are only artifacts in our search to keep making our work and life more efficient, effective and meaningful.” If a technology does not make our work and life more efficient, effective, and meaningful, is it really worth using.

When organizations demonstrate effective communication, they also find more involved employees, as well as improved productivity and corporate reputation.  The converse is also true. 

GLOBAL VIRTUAL TEAMS- Andy Brough

Global virtual teams communicate and work asynchronously or synchronously through a range of technologies such as telephone, electronic mail, bulletin boards, audio,/video/data conferencing, automated workflow and even collaborative writing. In spite of all of this technology trust is built most effectively through face-face communication. a global team. The further apart people are from one another geographically, the more they need to focus on developing trust with one another. Paradoxically, the further they are from one another, the more difficult it becomes to build trust. This situation creates fragmentation, isolation and confusion. When we add the issues of cross cultural communication into the mix, this becomes even more challenging.